Lifeline, formerly Philips Lifeline, is the #1 medical alert service, trusted by more than 7.5 million U.S. subscribers for over 40 years.
Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers in the marketplace.
You may qualify for Lifeline based on your income or participation in a government assistance program (e.g., SNAP or Medicaid). If you live in Oregon or Texas, visit your state website to apply.
Lifeline is a federal program that helps people with a low income get discounted telephone or internet service. Learn about eligibility, applying, and getting help with your service.
Lifeline is a government benefit program that offers eligible customers FREE cell phone service every month. You must participate in federal programs such as SNAP, Medicaid, SSI, and more, or by income in order to qualify for this FREE benefit.
The National Verifier (NV) is Lifeline’s centralized application system. It determines whether consumers are eligible for Lifeline. USAC manages the NV and provides customer service to consumers through the Lifeline Support Center.
Submit a Lifeline application through Assurance Wireless and stop back by the website and use your application ID to track the progress of your application.
If you have any questions about Lifeline simply fill out the form below and one of our specialists will respond within 1-2 business days. If you are a current customer and have an urgent issue, please call 800-635-6156.
If you are a survivor, you can participate in the Lifeline program if you provide proof of an attempted line separation request and if you are experiencing financial hardship.